Membership Roles

Roles define what each person can do inside your organisation. Choosing the right roles supports controlled administration and clearly assigned learning responsibilities.

The application retains the role names Mentor and Mentee. In your organisation, a Mentor may serve as an instructor, tutor, or guide; a Mentee is a learner in an organisational mentorship programme. These terms describe responsibilities, not additional permissions.

Roles at a glance

Role	Manage settings & billing	Manage members	Create & manage content	Deliver learning
Owner	Yes	Yes	Yes	Yes
Co-Owner	Yes	Yes	Yes	Yes
Admin	No	Yes	Yes	Yes
Mentor	No	No	Assigned content	Yes
Member / Mentee	No	No	No	Participates

Core roles

Owner

The Owner has complete control over the organisation.

• Full access to every setting and feature
• Manages billing and subscriptions
• Assigns and revokes Co-Owner and Admin roles
• Can transfer ownership or delete the organisation

Best for the creator of the organisation or the primary decision-maker.

Co-Owner

Co-Owners share administrative responsibility with the Owner.

• Manage settings, members, and content
• Manage billing and subscriptions
• Cannot remove the Owner or delete the organisation

Best for co-founders, department heads, or a deputy who needs full operational control.

Admin

Admins run the day-to-day operations.

• Invite, approve, and remove members
• Create and manage courses and events
• Moderate content and discussions
• Cannot manage billing or delete the organisation

Typically assigned to programme administrators, L&D operations leads, or delegated staff.

Member / Mentee

Members are the core participants.

• Take courses and track their progress
• Register for and join events
• Access shared resources and community
• Participate in organisational mentorship and guided employee development

Typically assigned to employees and other authorised learners.

Instruction and Organisational Mentorship

Organisational mentorship supports knowledge transfer alongside courses and training events.

Mentor (Instructor, Tutor, or Guide)

• Provides instruction, transfers expertise, and runs learning sessions
• Sets availability and accepts session requests
• Delivers assigned learning and feedback

Mentee (Learner)

• Participates in guided development against agreed learning objectives
• Browses mentors and books sessions

Changing a member's role

1. Open Members

   Go to the Members tab in your organisation.

2. Find the person

   Search or scroll to the member you want to update.

3. Open actions

   Click the actions menu (three dots) next to their name.

4. Change role

   Select Change role and pick the new role.